Workplace Violence & Harassment OLE





 There is no way to characterize workplace bullying or workplace violence to a specific industry or business. These incidents can occur anywhere and at any time. This is why it is so important to have a workplace violence policy in place and to invest in workplace violence prevention and training for your employees. In Ontario, 2010 changes to the OHSA now require business owners to develop and enforce a workplace violence policy to prevent these events from occurring. Our online workplace violence training course will ensure that employers, managers, supervisors, and employees understand the rights of other workers, what constitutes acceptable and unacceptable behaviour, and how to create a policy that will enforce and control workplace interactions. Course content includes:

  • Definitions
  • Elements of a Typical Violence Program
  • Control Methods
  • Procedures
  • Regulations Review

Who Needs Workplace Violence and Harassment Training?

All employees, supervisors, managers, and employers should be educated in the types of workplace harassment, the laws applicable to workplace violence and harassment, and the process of creating and enforcing a workplace violence policy. Upon completion of this course, students will receive a certificate of completion. You can read more about this certificate by clicking the Workplace Violence and Harassment tab to the left.

Course Outline


  • Who this policy applies to
  • Workplace Violence Examples
  • Types of Harassment – Legal definition
  • Examples
  • Continuum of behaviours
  • Code of ethics reference

Elements of a Typical Violence Program

  • Program vs. Policy – What is the difference between the two
  • Duties and Responsibilities – Management, Employees, Risk Assessment
  • Purpose
  • Performance techniques

Control Methods

  • Administrative – zero tolerance; duty to report
  • Engineering – facility lighting; surveillance; entry controls
  • Safe Work Practices – identification techniques; regular report-in requirements; restricting access
  • Staff training – identifying unacceptable behaviours; how to call for help; existing organizational controls; how to report
  • Recognition of early warning signs – mood swings; substance abuse; social isolation; clenching; disrespect for authority


  • Incident reporting – to whom and how
  • Incident investigation
  • Review – of overall program and its efficacy