Description

Workplace violence is a serious issue that affects all business sectors and occupations. It can affect the safety and security of every employee and employer. It claims a high personal cost from the emotional trauma and physical injury experienced by the victims, their families and co-workers. It also brings a high cost to employers in terms of public image, increased absenteeism, lost productivity, high employee turnover, and increased insurance/compensation costs.

This course introduces managers, supervisors and employees in the Canadian federal jurisdiction to the key components of an effective workplace violence prevention program. Learners will gain the necessary knowledge and have the right tools to take action to eliminate or minimize the potential for workplace violence, and to establish a program in compliance with the Canada Labour Code, Part II requirements.

Topics include:

• Defining the scope of workplace violence
• Legal obligations
• Workplace violence prevention policy
• Hazard assessment
• Developing preventive measures
• Reporting and investigating
• Emergency response planning
• Victim assistance
• Incident follow-up
• Training and education
• Program review

Upon completion of this course you will be able to:

• Identify the components of a workplace violence prevention policy
• Identify requirements for implementing and maintaining a workplace violence prevention program under the Canada Labour Code, Part II
• Assess your workplace for violence hazards
• Identify violence prevention measures
• Identify incidents of workplace violence
• Know workplace violence response procedures

Average time to complete this course is approximately 90 minutes.

Target Audience

Managers, supervisors and workers at federally-regulated business and organizations who are involved in the development or implementation of a workplace violence prevention policy.

The related course Workplace Violence in the Canadian Federal Jurisdiction: Recognize the Risk and Take Action helps frontline supervisors and workers in federally-regulated businesses and organizations develop a clear understanding of what workplace violence is, what preventive measures can be taken and the importance of reporting incidents.

Prerequisite

None

Delivery Method

This course is delivered as an on-line e-learning course. All you need is a computer, access to the Internet – and you are ready to go! This e-learning course is designed to help you learn at your own pace and in your own environment at your own convenience.

Review Process

CCOHS courses are unique in that they are developed by subject specialists in the field, and reviewed by representatives from labour, employers and government to ensure the content and approach are unbiased and credible.